Trust & Safety

Your safety is our top priority. We combine real reviews, secure payments, and a community-first mindset to keep FrendOf trustworthy.

Community First

FrendOf is built around a community of clients and providers who elevate each other. We want every interaction to feel respectful, professional, and human.

Profiles designed to highlight each provider’s unique craft

Messaging that encourages clear expectations before booking

Tools to report issues and keep the community safe

A focus on long-term relationships, not one-off transactions

Secure Payments

All payments on FrendOf are processed through Stripe, using bank‑level encryption. Your payment details never touch our servers, and funds are held until after your event so both sides are protected.

Payment information handled by Stripe with industry-standard encryption

Payment held securely until after the event is complete

Dispute support if something doesn’t go as planned

Clear receipts and payment history for every booking

Real Reviews

Every booking on FrendOf can be reviewed by real clients, so what you see is based on actual experiences. We highlight honest feedback so you can choose providers with confidence.

Ratings and reviews from verified bookings only

No paid placements—providers earn visibility through great service

Clear profiles that show real event photos and details

Easy tools to share feedback with the community

Community Guidelines

All FrendOf users are expected to treat each other with respect and professionalism. We have a zero-tolerance policy for harassment, discrimination, and fraudulent behavior. Violations may result in account suspension or permanent removal from the platform.

Privacy FAQ

Q: When will my phone number be shared with others?

A: Your phone number will only be shared with the other party after a booking is confirmed. This ensures that both clients and providers can coordinate the service smoothly. Your phone number is not visible to users without a confirmed booking.

Q: Can someone see my address before a booking is confirmed?

A: No. Full address and other arrival instructions are only shared after a confirmed booking to protect your privacy.

Report an Issue

If you encounter any safety concerns, suspicious activity, or violations of our community guidelines, please report them immediately. You can reach our trust and safety team through our contact page.